87c77's Privacy Policy
This policy clearly explains how your personal information is collected, where it is stored, and how it is kept secure.
Introduction & Scope
1. About This Policy
87c77 is a trusted online casino and betting platform. We place the highest priority on protecting the privacy of our users. This Privacy Policy (referred to hereinafter as the "Policy") explains what information we collect about you when you use the 87c77 platform, how we use that information, and how we keep it secure.
By using our website and services, you are considered to have given your consent to the terms set out in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.
This Policy works alongside 87c77's Terms and Conditions, and the definitions used in that document also apply here.
Data Collection
2. What Information We Collect
87c77 may collect the following categories of information:
- Identity information: Your name, date of birth, national ID or passport number, and related documents.
- Contact information: Email address and mobile phone number.
- Financial information: Details of deposit and withdrawal transactions, and payment methods used (bKash, Nagad, Rocket, Upay, bank transfer).
- Account activity: Your betting history, game activity, session duration, and account balance information.
- Technical information: IP address, browser type and version, device identifiers, operating system, and network information.
- Cookie and tracking information: Your navigation patterns on our website, click history, and page view data.
- Communication records: Your chat and email conversations with our support team.
3. How We Collect Information
We collect information in the following ways:
- Directly from you: Information you provide directly during account registration, identity verification forms, and payment transactions.
- Automatically: Information collected automatically through cookies, log files, and similar technologies while you use our platform.
- Through third parties: Information received from identity verification service providers, payment processors, and fraud prevention services.
Data Use
4. Purposes for Using Your Information
87c77 uses the information collected for the following purposes:
- Account management: To create, manage, and maintain your account and to complete the identity verification process.
- Service delivery: To operate our betting and gaming services smoothly and to provide you with a seamless experience.
- Financial transaction processing: To securely carry out all financial operations including deposits and withdrawals.
- Regulatory compliance: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, and to ensure responsible gaming.
- Customer support: To resolve your questions and complaints promptly.
- Security and fraud prevention: To detect and prevent unauthorized access to accounts and fraudulent activity.
- Service improvement: To analyze user behavior in order to improve our platform and services.
- Communication: To keep you informed of important account updates, transaction confirmations, and relevant information.
5. Sharing Information with Third Parties
87c77 never sells your personal information to third parties for commercial purposes. However, certain information may be shared with specific parties in the following circumstances:
- Payment processors: Financial information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and associated banking partners.
- Identity verification services: With accredited third-party verification providers to complete the KYC process.
- Technology service providers: With contracted service providers for website hosting, database management, and security services.
- Law enforcement agencies: Due to legal obligations or in response to a court order.
All third-party service providers are contractually bound to comply with our privacy standards and to use your information only for the specified purpose.
Data Security & Retention
6. Data Security Measures
87c77 adopts industry-leading technical and organizational measures to keep your information secure:
- SSL encryption: All communication on our website is protected by SSL/TLS encryption, which prevents third-party access during data transmission.
- Encrypted data storage: Sensitive information is stored in encrypted format, so that even in the event of a data breach, the data remains unreadable.
- Access controls: Only authorized personnel are granted access to your information on a need-to-know basis.
- Regular security audits: Regular security assessments are conducted to identify and address vulnerabilities in our systems.
- Firewalls and intrusion detection: Advanced firewalls and real-time intrusion detection systems keep our network secure.
That said, no guarantee can be given that transmitting information over the internet is completely secure. You are also responsible for keeping your account password confidential and logging out of unused sessions.
7. Data Retention Period
87c77 retains your information in accordance with the following policy:
- While your account is active: All account and transaction information is retained for as long as your account remains active.
- After account closure: Certain information may be retained after account closure in accordance with applicable law to meet regulatory obligations and legal requirements.
- Technical logs: System logs and cookie data are retained for a limited period and are then deleted automatically.
Once the designated retention period has passed, we securely delete or anonymize your information.
8. Cookie Policy
87c77 uses cookies and similar technologies to improve the functionality of our website and to personalize your experience. We use the following types of cookies:
- Essential cookies: Required for the core functionality of the website, such as maintaining login sessions and ensuring security.
- Functional cookies: Used to remember your preferences and settings.
- Analytical cookies: Collect anonymous statistics about user behavior to help us improve our services.
You can manage cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
Your Rights
9. User Rights
As an account holder at 87c77, you have the following rights regarding your personal information:
- Right of access: The right to request information about what data we hold about you.
- Right to rectification: The right to request correction of incomplete or inaccurate information.
- Right to erasure: The right to request deletion of your personal information in certain circumstances, though legal and regulatory obligations may limit this right.
- Right to restrict processing: The right to request that the processing of your information be restricted in certain circumstances.
- Right to data portability: The right to receive a copy of your information in a structured, commonly used, machine-readable format.
To exercise any of the above rights, please contact us. We will respond to all valid requests in line with applicable law.
10. Responsible Gaming & Information
87c77 is committed to responsible gaming. To support this, we may use information about your gaming activity to:
- Identify unusual gaming patterns and provide support where needed.
- Carry out self-exclusion or limit-setting requests.
- Prevent minors from opening accounts and playing (the 21+ age requirement is strictly enforced).
To learn more about responsible gaming, visit our Responsible Gaming page.
11. Policy Changes
87c77 reserves the right to update this Privacy Policy from time to time. If there are any significant changes, we will send a notification to your registered email address and display the update prominently on the website. Continuing to use our services after a revised Policy has been published will be considered as your acceptance of the new Policy.
We will regularly update the "Last updated" date at the top of this page so you can easily see when the Policy was last changed.
Contact & Support
12. Privacy-Related Contact
If you have any questions, concerns, or requests to exercise your rights regarding your privacy, please contact us. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
Email: [email protected]
Live Chat: Connect with us directly through our website.
We aim to resolve all your privacy requests as quickly as possible and within the timeframes set by applicable law. 87c77 always prioritizes your trust and satisfaction and is committed to operating a safe, transparent platform.
Play safe, enjoy with confidence
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